Placing an order in a kitchen bag? You will need to label your bags with the app-generated code that you can find under each of your loads in your cart or listed in your checkout details. Forgot to label your bags...oops! Don't worry, we've still got you covered but your laundry will be processed with our default preferences: washed on cold and dried on medium.

Placing an order in a hampr? If you scan your QR code on your hampr bag, you are good to go. If you choose the SKIP SCAN option in the app, you will need to label your bags with the app-generated code found within your cart and checkout details. Forgot to label your bags...double oops! Again, don't worry, we've still got you covered but your laundry will be processed with our default preferences: washed on cold and dried on medium.

Pro Tip: Your bag labels can always be found if you view your recent orders from the Orders section of the app.