# Hampr Help Center > Help center for Hampr ## How hampr Works - [How much clothing fits in a hampr?](http://help.tryhampr.com/en/articles/6797910-how-much-clothing-fits-in-a-hampr.md): Size of hampr 20.5”x13.5”x13.5” - [Who is doing my laundry?](http://help.tryhampr.com/en/articles/6797942-who-is-doing-my-laundry.md) - [How does hampr work?](http://help.tryhampr.com/en/articles/6717125-how-does-hampr-work.md) - [Is hampr available in my area?](http://help.tryhampr.com/en/articles/7231278-is-hampr-available-in-my-area.md): Laundry near me - [How much does Hampr cost?](http://help.tryhampr.com/en/articles/6717128-how-much-does-hampr-cost.md) - [What items can be sent in a hampr order?](http://help.tryhampr.com/en/articles/6723879-what-items-can-be-sent-in-a-hampr-order.md) - [Are there any items hampr can't accept?](http://help.tryhampr.com/en/articles/6723889-are-there-any-items-hampr-can-t-accept.md) - [What type of bag can I use to send in my laundry?](http://help.tryhampr.com/en/articles/9916671-what-type-of-bag-can-i-use-to-send-in-my-laundry.md): laundry bag ## Laundry Care - [Does hampr provide bleach or fabric softener?](http://help.tryhampr.com/en/articles/6797716-does-hampr-provide-bleach-or-fabric-softener.md) - [Does hampr provide ironing services?](http://help.tryhampr.com/en/articles/6723974-does-hampr-provide-ironing-services.md) - [Does hampr provide dryer sheets?](http://help.tryhampr.com/en/articles/6723852-does-hampr-provide-dryer-sheets.md) - [What if I prefer a specific scent or brand of detergent?](http://help.tryhampr.com/en/articles/6723849-what-if-i-prefer-a-specific-scent-or-brand-of-detergent.md) - [What type of detergent does hampr use?](http://help.tryhampr.com/en/articles/6723844-what-type-of-detergent-does-hampr-use.md) - [Will my washr pre-treat stains or color sort my items for me?](http://help.tryhampr.com/en/articles/6723818-will-my-washr-pre-treat-stains-or-color-sort-my-items-for-me.md) - [How will hampr washrs fold my clothes?](http://help.tryhampr.com/en/articles/6723815-how-will-hampr-washrs-fold-my-clothes.md) - [Can my clothes be put on hangers?](http://help.tryhampr.com/en/articles/4658026-can-my-clothes-be-put-on-hangers.md): Prefer your clothes hanging vs folded? - [Are my clean clothes delivered in the same hampr used to transport my dirty laundry?](http://help.tryhampr.com/en/articles/6797844-are-my-clean-clothes-delivered-in-the-same-hampr-used-to-transport-my-dirty-laundry.md) - [Can I choose a hang dry or air dry option for my hampr order?](http://help.tryhampr.com/en/articles/6797834-can-i-choose-a-hang-dry-or-air-dry-option-for-my-hampr-order.md) - [Does hampr provide dry cleaning?](http://help.tryhampr.com/en/articles/6723911-does-hampr-provide-dry-cleaning.md) ## hampr Service - [How does hampr ensure quality of service?](http://help.tryhampr.com/en/articles/6797838-how-does-hampr-ensure-quality-of-service.md) - [What is the policy on damaged / missing items?](http://help.tryhampr.com/en/articles/6798044-what-is-the-policy-on-damaged-missing-items.md) - [What is your overstuffing policy?](http://help.tryhampr.com/en/articles/6798061-what-is-your-overstuffing-policy.md) - [How to become a washr?](http://help.tryhampr.com/en/articles/10058660-how-to-become-a-washr.md) ## Membership - [How does sharing my member code work?](http://help.tryhampr.com/en/articles/6797935-how-does-sharing-my-member-code-work.md) - [How to purchase a hampr Gift Membership?](http://help.tryhampr.com/en/articles/7061263-how-to-purchase-a-hampr-gift-membership.md) - [How do I cancel my membership?](http://help.tryhampr.com/en/articles/7174309-how-do-i-cancel-my-membership.md) - [Are there any cancellation fees associated with switching between hampr Loaded and hampr Lite?](http://help.tryhampr.com/en/articles/7984699-are-there-any-cancellation-fees-associated-with-switching-between-hampr-loaded-and-hampr-lite.md) - [Can I switch from hampr Lite to hampr Loaded if I decide to commit to an montly plan?](http://help.tryhampr.com/en/articles/7984702-can-i-switch-from-hampr-lite-to-hampr-loaded-if-i-decide-to-commit-to-an-montly-plan.md) - [How does the 14-day trial work?](http://help.tryhampr.com/en/articles/8618514-how-does-the-14-day-trial-work.md) ## Order Placement - [I placed my order but want to add or substract a hampr, what do I do?](http://help.tryhampr.com/en/articles/6798067-i-placed-my-order-but-want-to-add-or-substract-a-hampr-what-do-i-do.md) - [Can I order additional hampr bags?](http://help.tryhampr.com/en/articles/6723814-can-i-order-additional-hampr-bags.md) - [Do I need to download the hampr app to use the service?](http://help.tryhampr.com/en/articles/6797915-do-i-need-to-download-the-hampr-app-to-use-the-service.md) - [When can I schedule my laundry?](http://help.tryhampr.com/en/articles/6797918-when-can-i-schedule-my-laundry.md) - [What are the QR codes for?](http://help.tryhampr.com/en/articles/6797923-what-are-the-qr-codes-for.md) - [Can I choose my washr?](http://help.tryhampr.com/en/articles/6723809-can-i-choose-my-washr.md) - [How should I label my bags?](http://help.tryhampr.com/en/articles/7174267-how-should-i-label-my-bags.md) ## Pickup/Delivery - [What if I forget to put my hamprs or bags outside?](http://help.tryhampr.com/en/articles/6797947-what-if-i-forget-to-put-my-hamprs-or-bags-outside.md) - [When will my purchased Hamprs arrive?](http://help.tryhampr.com/en/articles/6798072-when-will-my-purchased-hamprs-arrive.md): Estimate shipping 3-6 business days - [How quickly will I get my laundry back?](http://help.tryhampr.com/en/articles/6797875-how-quickly-will-i-get-my-laundry-back.md) - [Will I be notified when my laundry is picked up and/or delivered?](http://help.tryhampr.com/en/articles/6797905-will-i-be-notified-when-my-laundry-is-picked-up-and-or-delivered.md) - [Do I have to be home when my hamprs are picked up or delivered?](http://help.tryhampr.com/en/articles/6797913-do-i-have-to-be-home-when-my-hamprs-are-picked-up-or-delivered.md) - [Does hampr charge a delivery fee?](http://help.tryhampr.com/en/articles/6723782-does-hampr-charge-a-delivery-fee.md)